Technical Information

This is the recommended hardware specification for running DentalPlus. If you plan to run any other software, e.g. imaging systems, please consider their minimum/recommendations as they may be higher than these.

Server and workstations

You will need to install a standalone server for your network along with the workstations.

Minimum recommended server specification:

Modern Quadcore processor EG i5 or i7
Minimum 8GB RAM, preferably 16GB or more
2 x 1TB SATA hard drives configured as RAID 1 (mirrored for security)
Gigabit wired LAN (Local area network)
Windows 8.1 & 10 (or 2012 Server if over 7 workstations and you have digital imaging) - 64bit

Minimum recommended workstation specification:

Windows

Intel Duo Core Processor or above EG i5 or i7
Minimum 8GB RAM
Minimum 500GB hard drive
Gigabit LAN or 802.11N WiFi
Windows 8.1 or 10

Apple

Apple Mac - Intel Processor iMac/Mac Mini/MacBook Pro
Minimum 8GB RAM
OSX 10.6 or above

*If imaging software is linked to any of these computers, consider memory size and request the faster processor to handle with the additional graphical demand.

Network

We recommend that a fixed cable network is in place to maintain the fastest speed between the workstations and server. Connecting to the network wirelessly is possible but transmission speeds may be reduced.

Tablets

For Digital Signatures and Patient Self Check-in ONLY

Android tablets or iPad’s can be used for Digital Signatures or Patient Self Check-in. Due to the speed of updates, reliability and cost, we recommend using an Android Tablet. Currently the Samsung Galaxy Tab E or Lenovo Tab 2 are highly recommended by our support team. Please contact DentalPlus to discuss other options before purchasing

Hardware supply and support

We highly recommend using a hardware support company to assist you with your hardware. Hardware supply and support is available through our partner Technocure. Please contact DentalPlus for more information

Remote support

For DentalPlus to maintain the product and provide instant support, the remote access software Team Viewer will need to be installed onto all computers that DentalPlus will be used, providing us with secure access to your computers.

Backups

DentalPlus will carry out two daily backups of your DentalPlus data remotely. We highly recommend that an internal backup is also carried out, if your internet may be down and the DentalPlus backup is not successful. We recommend using multiple removable hard disks as they will have the capacity for storing DentalPlus data plus your digital images.